Frequently Asked Questions

Frequently Asked Questions

Find here all questions related to our Shipping, payment or returns

Ready to Ship in 24 hours. The best and fast service for our customers.

Currently, we only ship within the following countries: Czech Republic, Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxemburg, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, United States, Vatican City, Cyprus, United Arab Emirates, Turkey, Israel.

Most Ecunative packaging is made from 100% post-consumer materials and is fully recyclable. We will gladly accept and recycle all packaging sent to us. As a first step to being a sustainable company, we make sure that our products have a minimal impact on the environment around us.

Our products are shipped from our warehouse in Europe meaning our products are shipped to you as efficiently as possible helping reduce the impact on the planet.

We accept all major payment forms! We work with PayU global payment processor, and we accept PayPal, Bank transfers, Delivery Payment.

At the moment we accept: USD, EUR and CZK

Before we ship your order, feel free to contact us by contact formular with changes needed or extra requirements.

In case you wish to issue a return request, please get in contact with us by email or phone with your order number.

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